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At Neudle we give every client the time, space and care they genuinely need, rather than limiting sessions or rushing people through. This approach creates better outcomes, but it also means our wait times vary and can be hard to predict.

Because each client’s needs are unique and our clinicians’ availability changes over time, it isn’t possible for us to offer a precise estimate of when a space will open up. Sometimes places become available sooner than expected, and sometimes it takes longer. Your preferences also play a role - if you’re flexible about which clinician you see, we may be able to offer you an appointment sooner.

We recommend checking each clinician’s profile page here to see their current focus areas and approximate availability, which can help you decide who might be the best fit. Dr Joey Lawrence, Neudle's Director, is one of our most in-demand clinicians and usually has the longest wait times, but she personally trains and supports every psychologist on our team so that all clients receive the same high-quality, affirming care no matter who they see.

We understand how hard it can be to wait for support, and we do everything we can to move through our waitlist promptly. If you’d like to check in about current wait times, your place on the list, or discuss your options, please contact us.

All new clients start by completing our online waitlist form. Once you submit the form you’ll receive a confirmation email, this means you’re officially on our list. We offer places strictly in order of waitlist submission date, matched to clinician availability and your preferences.

Joining the waitlist is obligation-free. If at any time you’d like to be removed, just email us and we’ll free up your place for someone else.

When a space becomes available, we’ll send you the details and next steps. You can then confirm your booking, or let us know if you’d prefer to defer your place. When we know you’re ready, we’ll work with you to match you to the right clinician and book your sessions.

If we don’t hear back by the date specified in our email, we’ll remove your name from the list so we can offer the spot to someone else. This keeps the process fair and helps us get support to people as quickly as possible.

You’re always welcome to check in with us about your place on the list, and we’ll email you as soon as we have availability for you.

You don’t need to organise or send any referrals, Mental Health Care Plans, or paperwork while you’re on the waitlist. These aren’t required to join, but we’ll let you know exactly what’s needed once we offer you a place and begin the intake process. Likewise, fees and rebate details will be confirmed at that time, so you’ll have all the information you need before booking your first session.